Delivery Information

PRICES

Prices shown in include VAT at the current rate and do not include delivery. We intend to keep these prices till December 2012, but reserve the right to amend these or replace products if necessary.

 

VAT RELIEF

Certain items in this catologue are eligible for VAT relief for those who are chronically sick or disabled. Where this applies, the exclude VAT price is the price you will pay. On checkout select the vat exempt option.

 

HANDLING & CARRIAGE

A charge of 4.50 is made for handling and carriage on all orders regardless of quantity. This covers order processing, packaging, handling, insurance and delivery costs.

 

DELIVERY

Orders will be delivered to the address registered at time of purchase via Royal Mail or National Carrier depending on the size and weight. Normally despatch will be within 14 days. If you have not heard from us within 28 days please contact us.

Larger items (for example scooters) cannot be bought online for home delivery. We want you to get the right product for you, and would not recommend buying these items without trying them out first. Feel free to visit us in-store to try before you buy.

 

MONEY BACK GUARANTEE

If for any reason the products you recieve are damaged or faulty, return them to us within 14 days of reciept and we will replace the goods or refund your payment in full plus return postage according to your instructions.